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Legal Intake Specialist
Location: Fargo, ND
Job Type: Full-time
At Ficek Law, we are committed to delivering exceptional legal services to our clients. We are currently seeking a dedicated and detail-oriented Legal Intake Specialist to join our team. This role is pivotal in ensuring that client inquiries are handled with the utmost professionalism and efficiency, setting the stage for our legal team's success.
Job Responsibilities:
- Client Interaction: Serve as the first point of contact for all incoming calls and client inquiries. Greet clients warmly and ascertain the nature of their legal needs.
- Information Gathering: Conduct initial client interviews to collect comprehensive case details. Accurately input client data and relevant information into the firm’s database.
- Follow-Up: Maintain continuous communication with potential clients from initial contact until they are officially taken on by the firm. Successfully separate prospective clients into qualified leads and unqualified leads.
- Clear and Concise Intake Reporting: Maintain a log or spreadsheet and accurately and consistently record follow-up efforts. Track the type of follow up and the time spent on follow-up.
- Appointment Scheduling: Schedule consultations and follow-up meetings between clients and attorneys. Ensure smooth coordination of client appointments and attorney calendars.
- Document Preparation: Assist in preparing legal documents and correspondence as needed to support client intake processes.
- Compliance and Confidentiality: Adhere to all legal standards and maintain confidentiality of all client information.
- Team Collaboration: Work closely with attorneys and paralegals to ensure effective communication and transfer of client information.
Qualifications:
- Educational Background: High school diploma required; a degree or certification in paralegal studies, legal studies, or a related field is preferred.
- Skills: Excellent communication and interpersonal skills; proficiency in database management and MS Office; strong organizational and multitasking abilities.
- Attributes: Professional demeanor, empathetic understanding of client needs, and a proactive approach to problem-solving.
What We Offer:
- $23.00/hr
- Opportunities for professional growth and development within the firm.
- A collaborative and supportive work environment.
How to Apply:
Please submit your resume and a cover letter outlining your suitability for the role to aficek@ficeklaw.com.
Meet Our Team
Ficek Law, PC's SSDI Specialists in Fargo, ND
Real People. Real Results.
Hear from Former Clients Who Got the Benefits They Deserved
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"He did a tremendous job."
Thank you to Anton (Tony) Ficek Law for helping me with my Social Security case. He did a tremendous job in answering my questions and working with me through a difficult process.
- Tim S. -
"He will walk you through every step"
My experience working with Tony from Ficek Law was a great experience. I was very comfortable talking with him and his staff. ...
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He helped us a lot. Do you know what they’re doing? They’ll do everything for you.
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"The Communication Was Impeccable"
After over four years of struggle, I found this excellent lawyer who fought for me. I personally feel many people do not understand an illness, not clearly visible, but he did.
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"Call This Firm. They Are Excellent"
The staff are very welcoming, and Mr. Ficek made us feel comfortable and at ease.
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I fought for myself for 3 years, with well documented severe Rheumatoid arthritis, being turned down each time.
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"I Felt Very Confident Going In!"
Very attentive to details that helped win the case.
- Ahlam S. -
"We Had a Positive Decision Even at the Appeals Level"
The whole procedure from application process and time line for applying for Social Security benefits was as Mr Ficek had explained to me and my wife.
- Ronnie N.
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